Closing Date: 2022/10/01
Reference Number: TRU220607-22
Job Title: Credit Learnership (Western Cape)
Business Area: Credit Service
Job Type: Learnership
Location – Country: South Africa
Location – Province: Western Cape
Location – Town / City: Cape Town
Job Description
The Learnership will allow individuals to be cross trained, making them able to operate in our Credit Services environment, work telephonically with customers and provide customer services on queries pertaining to their store account. To be successful in this position you must be committed to learning and completing logbooks, be prepared for assessments and found to be competent as a Credit Services Agent.
What we expect from you:
- Learn and form knowledge
- Prepare for Assessments
- Dealing with Inbound and Outbound Calls.
Educating the Customer – education with regards to benefits of payment; NCA, Fashion Delivery Service and consequences of non-payment.
Administration – demonstrates an ability to adhere to administrative call procedures with speed and accuracy and updates customer details, summarises comments in the memo field.
Quality of Call Ending
Requirements:
Grade 10
Passion for fashion and retail
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