Mezuzah Security hiring Control Room operator
Duties & Responsibilities
• Perform Control Room daily operations with high integrity and efficiency. (Professionalism is vital)
• Issue allocated postings of the clients sites and maintain constant communication on the client groups.
• Monitor CCTV during the shift and report any unusual activity to Line Manager / Supervisor / Duty Security Officer.
• Respond promptly to the radio checks, made by the staff and keep accurate records of all communication.
• Keep record of staff members, going on visits & keep a record of any incidents and report these to Management or the Supervisor.
• Monitor Vehicle and Staff movements via the prescribed software, issue site related equipment to staff on instruction of management or client and report any alarm activation to the site security, management as well as the client.
• Inform Site Security officer of any Security related incident. Instigate telephone Tree where directed to do so.
• Monitor the security situation and liaise with the SAPS and armed response on the activity seen on site.
• Manage and answer all the calls coming into the control room courteously and direct them to the right department promptly and courteously.
• Locate client addresses, client contacts and the contact numbers of the different government services as required for the incident.
• Manage the site posting lists and other site officers’ lists on daily basis.
• Take important messages for staff mainly from clients, and site officers and delivering the messages on priority bases without any delay.
• Maintain record of outgoing mail via site tenant complaints or management instruction.
• Any other duty as directed by Management.
Required Qualifications
PSIRA grade C, B, or A
Application Process
• Include a copy of your PSIRA registration, Copies of the PSIRA grades, Copy of your ID, Proof of residence.
• Successful applicants will be contacted to complete an aptitude test.
• If you do not hear back from us within two (2) weeks, please consider the application unsuccessful.
*Email your application to feelsafe@mezuzahsecurity.co.za
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